Mr. and Mrs. Batterman, Sellers:
ELAINE BIERSTOCK should be at the top of your “First-to-contact” list to keep the process of selling your home from stressing you out. The reason that I say this is that I was stressing out just trying to make a decision on a realtor! There; I just relieved you of that stress! Her professionalism, knowledge, tenacity with compassion, attention to detail, and warm personality make her a pleasure to work with. Elaine will listen intently to all of your questions and will explain the reason for her answer until you are comfortable with her professional “guidance.” Elaine always remembers who she is working for by allowing you to always remain in control.
As sellers with scheduled travel plans, we were comfortable leaving Elaine alone with the task of finding the perfect buyer while we traveled out of state. She is up-to-date with all the software programs and other tools to keep efficient. The photographer she sent to take the marketing photographs was also very professional, and we were pleased with the results. We were so confident in Elaine’s ability, that we emptied everything out of the house before we left so we would not have to return when the sale closed. Our goal was to be full-time RVers and Elaine was invaluable in helping us make it happen. Elaine also ended up as the buyer’s agent in this transaction, so I wouldn’t be surprised to see another positive review from a buyer’s perspective. "
Carl and Eileen Richards, Buyers and Sellers, Granite Bay:
"We have bought several homes throughout our life time, and each time used a different realtor in a move to a different community. While the realtors did their job acceptably, we didn't realize what a realtor at the top of her game could offer until we chose Elaine Bierstock as our realtor, and that was purely by accident. We wanted to look at a home of interest we had gleaned from the paper, and she was the realtor showing it. While we didn't like that home enough to buy it, we established a working relationship with Elaine in our quest for a one story home in our same community. During the year and a half that we looked for a home, Elaine never became discouraged with us. The energy and persistence she poured into her effort to help us never waned during the whole ordeal of looking at many houses. During that time she was our realtor, coach, advisor and to some extent our psychologist in support of our hunt. She made us feel that we were her only customer, and we knew she was busy with others. We were amazed at how well she knew her profession. Many times she steered us around pit falls and over bumps in the road. She pointed out things that we never saw and gave consideration to factors of which we were unaware. She is the consummate professional with a positive attitude and a very cheery disposition, very communicative and considerate. It took us a year and a half of looking, but we finally found a house we loved. With that she put things in high gear and helped us buy the home we had just found. We moved in within three weeks. We then had to sell our former house in a difficult realty market, and it took eight months to sell. During that eight months Elaine held countless open houses and never showed any discouragement. She lifted us up when we were discouraged and guided us through the improvements needed to make our home more attractive. It worked. We did sell our house, and now the only sad aspect to all this is that we had to say goodbye to Elaine, who had become more than the best realtor we had ever worked with. She became a good friend. We would recommend her without reservation to anyone buying or selling a home.
Stephen B, Buyer, Roseville:
"I am taking this opportunity to express my deep appreciation for all the hard work as my buyer's agent that you put into creating a successful result out of a problem fraught transaction in connection with my purchasing my home in Roseville.
In starting out, I was immensely impressed with your finding and showing me properties that met my specific needs, perhaps more so, your insightful, expert advice regarding so many aspects of home buying that would never have otherwise been brought to my attention. This however, was just the beginning. As you will recall, once in contract, due in large part to the fact that the home was being sold through a relocation agency situated out of state, numerous complicating factors came into play which, time and time again, threatened to delay timely closure. The expertise, professionalism and attention to details you displayed in dealing with and overcoming each and every obstacle that seemed to emerge on a daily basis, was truly amazing. Additionally, the very effective way you worked in concert with my lending agent played no small role in all of the details so neatly coming together for a timely close.
I believe what most impressed me is the fact that throughout the transaction you demonstrated an understanding of the anxiety experienced by a home buyer. You kept me fully informed of all developments and your confident "We'll get it done" attitude was always reassuring.
Perhaps the best way to express my appreciation is simply to advise that when the time comes for me to sell my home; I'll be giving you a call. Thank you so very much."
Brian & Jill Ernst, Sellers & Buyers, Granite Bay:
"We recently had the pleasure of working with Elaine Bierstock in selling our home, and buying a new home, in Granite Bay. We were already familiar with Elaine, when we first contacted her two years ago, because of her excellent reputation working with other families in our neighborhood. We asked her to show us a few homes in the area. Elaine graciously gave us her time and expertise; and when we ultimately decided that the time was not right for us to move, we were impressed by her lack of pressure and her agreement that if it wasn't a good fit for us, we shouldn't do it. Two years later, we found that the time was right for a move. And once we had made our decision, we wanted things to happen quickly. Elaine was there for us (I am sorry to admit, at all hours and on weekends) to answer our questions, give suggestions, and guide us through the process. When our house sold in a very short amount of time, we were excited. When we got our asking price ' which was more than we expected ' we were elated. We are convinced that things went so smoothly because of Elaine's superb judgment of market conditions in the area.
When it came to our new home, Elaine really showed her tenacity and resourcefulness. We had fallen in love with a particular street (not area, one street) in Granite Bay, but the only home for sale on the street was too small for us. In addition to showing us other houses on a daily basis, Elaine called around to agents she knew to see if anything might be coming on the market on that street. She particularly remembered a house that she had seen awhile back that she thought would be perfect for us. And indeed it was. She contacted the owner, and got us a showing of the home, which we ended up purchasing.
We tell ourselves that this move was "meant to be," but we also recognize that a huge part of our situation working out so perfectly for us is due to Elaine and her hard work. Throughout our experience, we were impressed with Elaine's knowledge of the Granite Bay market, her understanding of our needs (and wants) in a home, her work ethic, her professionalism and her kindness. We would definitely recommend her as an agent to others looking to buy or sell a home."
Dave, Tracy & Andrew Swartley, Buyers, West Roseville:
"I am writing this letter to enthusiastically and absolutely recommend that you choose to work with Elaine Bierstock at Coldwell Banker in Roseville, California as you search for your next home. My husband and I were transferred with his company from the Philadelphia area to "the greater Sacramento area." Our entire 3000 mile move took place two months after our being offered the relocation package. To say the least, we had to be very efficient with our time and there was virtually no room for disorganization on the part of anyone involved! I found Elaine on the internet and was pleased with her resume...little did I know she would not only be one AMAZING realtor in every possible way, but our first friend in our new area! We made a trip out to California to look and we were absolutely thrilled to see that Elaine had cleared FOUR days of her schedule to dedicate solely to our learning areas and searching for the perfect home for our growing family. She had all important materials in binders for us so we could take notes and try to remember all the details. We literally looked at over 50 homes and she was SO patient as we whittled down areas and types of homes during our search. With all the chaotic details of our entire relocation whirling around us, Elaine took charge of our entire home search process and made it all SO EASY!!! Once we found a home, Elaine went above and beyond to do everything to get us into our new home. We had a rather difficult experience with the sellers and their very inexperienced realtor, but Elaine kept charging on and went to great lengths to push the process forward despite repeated frustrations and snags along the way. Elaine made us feel like we were her only client, which obviously is not the case. Her level of devotion and personal interest in the happiness of her clients is quite astonishing and definitely rare these days. She provides a professional level of service but with a very warm, comforting, personal flare, which we thoroughly appreciated. If you are relocating to the area, I would not go through the experience without Elaine! Trust me...you need her! We will be working with our friend, Elaine, and her wonderful assistant, Nancy, for all real estate transactions in the future. We have already been telling our family and local friends about how amazing they are. Do yourself the favor of working with Elaine...you will be so happy you did!"
Kevin, LeAnn and Andrew!:
“We have the pleasure of working with Elaine in purchasing our first home. Elaine exhibits a great deal of courtesy, professionalism and knowledge. She always explains things with great detail and in a way we can understand. Elaine's patience and extreme kindness has made us feel very much at ease during a stressful time of finding our perfect home. Elaine has shown kindness and lots of patience in the many months we have been looking. Never at any time have we ever felt rushed in finding our perfect home. She is determined to find us what we are looking for. Elaine says it perfectly: "It’s not just a house we are buying, but our home". Elaine is a terrific Realtor and we consider her a very good friend, and she treats us with the up most respect. We have a disabled son, that because of her kindness and beautiful personality he absolutely adores her. And because of that we can't thank Elaine enough. Thank you, Elaine, for being such an awesome Realtor and friend. We thank you for all your help in making this experience buying our first home so wonderful.”
Robert & Deina Johnson, Sellers & Buyers, Granite Bay:
"There are many agents out there, but there are only a few that can put a plan together and follow through. Elaine Bierstock is an excellent Real Estate Agent that does just that. She helps you achieve goals and feel confident in your decisions. Additionally, her attention to detail, from contracts to marketing, are exemplary."
Louis Gabriel & Kathryn McFarland, Buyers, Granite Bay:
"We highly recommend Elaine Bierstock for your real estate transaction. Because of a problem with moisture under the house, our negotiations were very complicated and involved multiple counter-offers and amendments. Elaine was extremely helpful and supportive throughout. She continued to find creative solutions to keep the process going. We always felt that she had our best interests as her top priority. We are now happily living in Granite Bay and we love our house and neighborhood. We have Elaine to thank for that. We would be pleased to talk to any of Elaine's clients or prospective clients about the outstanding service she provided for us."
Roger & Janet Wilson, Sellers & Buyers, Granite Bay:
"This letter is in regards to how happy we are that we chose you to sell our home. Over the years we have bought and sold seven homes, so we have dealt with quite a few real estate agents. Not one of those agents had the professionalism, knowledge of the trade, and integrity that you have shown in our dealings. Most importantly, none of them were willing to make the financial commitment you have in Internet promotion, color flyers and trade advertising. Elaine, you are one of a kind and it's no surprise that you are such a success. It is nice to know that there are a few real professionals left in this world."
Wayne & Sandy Varco, Sellers, Granite Bay:
"My wife and I needed to sell our home but were apprehensive about finding the right agent. After searching the Internet for local realtors, we felt as if we were one bug amongst 200 chickens. So we decided to contact some agents that appeared to have a professional Internet presence. We developed a set of questions, cold-called some agents, interviewed them, and invited Elaine to come to present her approach to sell our home. Elaine arrived on time, professionally dressed, and was well prepared with information about our property and the relevant market conditions in our neighborhood. Elaine also helped us to set appropriate expectations for pricing, interaction, showing the house, and advertising. After talking with Elaine for a couple of hours, we decided that she would be the best agent to represent our needs. Within one week, Elaine's sign went up, she hosted two Open Houses, we had 18 individual showings, reviewed 3 offers, and we were in contract for a sale! We highly recommend Elaine Bierstock to represent you in your real estate transaction. She works hard and is very knowledgeable, professional, personable, worthy of your trust, sensitive to your concerns, and most of all has an incredible support team (yeah Nancy!). Thank you Elaine and Nancy, you rank amongst our very best choices."
Rich & Kathy Weitkemper, Sellers, Roseville:
"When we began to think seriously about moving to another area, we interviewed two real estate agents from different agencies. We chose Elaine Bierstock to represent us based on her professionalism and high energy. We were impressed with her market analysis of our neighborhood and how our home ranked based on location, size and condition. She helped us develop realistic expectations for pricing, showing and advertising. Within 9 days of listing, our home was in contract for sale, to a well-qualified buyer, at the fair market value established during the initial market analysis presentation. Elaine and her team have earned a hearty 'Well done'!"
Deanna Stone, Seller & Buyer, Auburn/Roseville/Fair Oaks:
"Thank you very kindly for all your many kindnesses! I thank you so much for all the effort, patience and commitment you gave in the process of helping my mother with the sale of her house. You have definitely earned your heavenly wings, my dear lady, for you have been very gracious and kind with her. You are a blessing to all you meet. May only good come to you and your family."
John & Cheryl Donahue, Buyers, Granite Bay:
"Thank you for all the hard work and thoughtfulness you put into finding us a home. We couldn't love our new home & community more! We appreciate all you have done for us & are doing for us!"
Steve and Patrice Bruni, Buyers, Granite Bay:
"Thank you so very much for being an Excellent Realtor!! Your professionalism and sweet personality were a joy to work with. What an asset you are!!"
Doug & Karen Spencer, Buyers, Granite Bay:
"Just wanted to thank you again for all your hard work. You've been a real blessing during this difficult process. I do appreciate the time you have put in to accommodate me while I am here, and I feel the Lord provided us the perfect house. Everything is falling into place, and we are pleased the Lord has shown us the direction He wants us to go. You certainly were a big part of that.”
Butch & Lisa Henry, Buyers, Auburn:
"Just a note to thank you for the wonderful job you did for us. Without you it would not have been possible."